FAQ About Products

Absolutely. We specialize in converting complex logos and brand assets into high-quality LED neon signage. We offer a wide range of color options and can closely match your specific brand colors. Simply upload your design file (AI, EPS, or PDF preferred), and our design team will create a free mockup for your approval before production.

We can create signs of virtually any size! For extra-large signage (typically over 200cm / 78 inches), we produce the sign in multiple sections that fit together seamlessly during installation. This ensures structural integrity and safer shipping while maintaining a unified look on your wall.

We can use almost any font style! If you have a specific typography associated with your brand identity, just let us know the font name or send us the font file. We will replicate it precisely in LED neon.

Yes, but you must specify this when ordering. We offer specialized IP67 Waterproof technology for outdoor signage. These signs are sealed to withstand rain, moisture, and UV exposure, making them perfect for storefronts, exterior walls, and open-air events. Standard indoor signs should not be used outside.

Our LED neon signs are built to last. They have a lifespan of approximately 50,000+ hours of continuous use. Unlike traditional glass neon, they are durable, do not contain fragile gas tubes, and maintain their brightness for years, making them a smart long-term investment for your business.

Yes. LED neon technology is highly energy-efficient and consumes significantly less electricity than traditional glass neon or incandescent lighting. You can keep your business sign illuminated all day and night without worrying about high utility bills.

Generally, no. Our signs are designed for “Plug & Play” installation. They come with a standard power adapter that plugs into a regular wall outlet. However, if you prefer a hardwired look (hiding cables behind the wall) for a cleaner aesthetic, we recommend hiring a certified electrician to connect the sign directly to your building’s mains.

Yes. If you plan to hardwire your sign, please let us know during the design process. We can prepare the wiring accordingly so your electrician can easily install it without visible cords.

Unlike glass neon, LED neon flex is made from durable PVC and acrylic, making it shatter-resistant. However, in the rare event that damage occurs during transit, every shipment is fully insured. We will replace your sign immediately at no extra cost to you.

Yes, we love working with growing businesses! If you need signage for multiple locations, franchises, or corporate events, please contact our B2B team for special bulk pricing and partnership opportunities.